Q. I’m waiting months for a permit and they keep asking for added notes and plan changes, but not all at once. It’s a complete runaround. Why is this happening? My business is losing money and I’m losing patience.
A. Continuing from two weeks ago, people often have unrealistic expectations of the review process. When plans are submitted, the process begins with assigning an application designation. Many departments have a large backlog of applications, which means that they will often get to yours in the order it came in. There are the applications that jump ahead of the line for various reasons, from medical emergencies to fire repair, decisions made by economic development criteria from higher up the government chain, etc.
I’m often asked about who the client can talk to in order to speed things up. This sends a message to me that the whole review process is about to slow down even more. From experience, I reply that the applicant can “try whatever method they want, but be careful.” If someone actually does skip the line, I am aware that it may backfire, because pressuring plan reviewers can sometimes lead to delays and friction when the reviewer kicks the plans back with objections that make the owner insist that the “architect should have known this.”
Objections may seem purposeful, but because they’re legitimate, the application is on hold, and takes pressure off the reviewer. Pressuring the reviewers is not recommended. Architects are burdened enough with never knowing whether they should add all kinds of notes to the plans, or when to keep things simpler. For example, some reviewers want reprints of building code sections on the plans, only to find that another reviewer wants those same notes removed from the plans, causing further delays, to put the researched code notes on plans, and then delays in revising plans afterward. It’s a lose/lose situation guaranteed to cause further delay, but “that’s the way it is.”
There are also delays caused by the fact that your approval process may involve your local jurisdiction, separate review by the fire marshal’s office at the county level, review by the engineering department of your local government and possibly the county department of public works if the property in question is on a county roadway. You may also be asking for something proposed to occupy the building that requires a “change of use” approval, with a zoning case that may add months and even years to the process.
I recently walked with a dentist up and down a commercial district street, and we looked in the windows of three locations the dentist was interested in. Placards on the windows showed announcements for zoning hearings from two to four years ago. All of the businesses were still empty. What does that possibly tell you? There may be inadequate parking or drainage issues, previous open permits not resolved, etc. The process isn’t simple, and you must be prepared for the course it may take. Good luck!
© 2025 Monte Leeper. Readers are encouraged to send questions to yourhousedr@aol.com, with “Herald question” in the subject line, or to Herald Homes, 2 Endo Blvd., Garden City, NY 11530, Attn: Monte Leeper, architect.